Quality Policy

emdha, Your Reliable Partner When It Comes to Trust Services

Our Quality Policy is defined and strongly driven by the following management principles and behaviors:
  • Build a mutually remunerative relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well, in the arena of digital trust services;

  • Implement a management system that complies with the international standard of good practices of ISO 9001:2015;

  • Achieve our commitments for quality, security, cost, and schedule for delivering digital trust services through reliable risk management and use of best preventive measures;

  • Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys;

  • Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment;

Our goal is to be the most professional, secured and quality oriented digital trust services provider offering innovative, flexible and customer-oriented digital trust services, while striving for providing unique experiences and exceeding customer satisfaction.